Collision
Repair Position Papers: Toyota 
The
following represents a collection of Toyota position statements relating
to collision repair.
Warranties:
Toyota vehicle
factory warranties transfer when repairs are completed with new Toyota
Genuine Parts. The use of used salvage and/or imitation/counterfeit
parts is not covered by the Toyota transferable limited warranty on
such parts and all adjoining parts and systems which are caused to
fail or rust by those parts.
Used Salvage:
Toyota Motor
Sales, U.S.A., Inc., is an environmentally-conscious corporate citizen.
We understand the merits of recycling and promote them. Additionally,
we are concerned about our customers and maintaining Toyota vehicle
image, value, functional and safety systems, and transferable factory
warranties. Since Toyota does not warrant used salvage parts, we want
to make sure customers are aware of the consequences of having used
salvage parts installed on their vehicles. At this time, we believe
there are no systems or processes in place to regulate the quality
of used salvage parts in the market. Therefore, we are concerned about
improper use of used salvage parts, i.e., wrong application as well
as the use of damaged materials.
Supplemental
Restraint Sysytems (SRS):
Due to the
critical nature of the Supplemental Restraint Systems, also known
as air bags, Toyota does not support the use of any used or imitation
parts for repair. Only new Toyota Genuine parts should be used in
repairs.
Read
More OEM Position Statements
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